Refund Policy
Last updated: 24 August 2026 · workplaynest.com
Everything sold on workplaynest.com is a digital product delivered instantly after payment. This page explains how we handle refund requests.
Digital products
Because files are delivered immediately and cannot be returned, purchases are generally final once the download has been made available to you.
When we do issue a refund
- The files are corrupted, incomplete or unusable and we cannot fix the issue.
- You were charged more than once for the same order.
- You never received access and we are unable to deliver your files.
- Where mandatory consumer law in your country gives you a right to a refund.
How to request one
Email support@workplaynest.com within 30 days of your purchase with the email address used at checkout and a short description of the problem. We reply to every request and, where a refund is due, it is issued to the original payment method. Bank processing usually takes a few business days.
Problems we can usually fix instantly
Missing email, expired link, printing or file-opening trouble: contact us first — in most cases we can re-send or replace your files right away.
Updates
The current version of this policy is published at https://workplaynest.com/refund-policy.